Privacy Policy
Introduction
This Privacy Policy describes how Titani Global Solutions (“Titani”, “we”, “our”, or “us”) handles the personal data of our (prospective) clients’ representatives, website visitors, and other individuals who interact with us. We take your privacy seriously and are committed to handling your personal data in a lawful, fair, and transparent manner.
This Privacy Policy provides detailed information on how we collect, use, store, protect, and disclose your personal information. Since the handling of your personal data is important to both you and us, we encourage you to read this Privacy Policy carefully.
When we refer to “Personal Data,” we mean any information that identifies you as an individual (such as your name, email address, phone number, or other contact details). This does not include information related to legal entities, such as company data. However, Titani treats all business-to-business contact information with the same level of care as personal data.
Scope of This Privacy Policy
This Privacy Policy applies to the use of Personal Data belonging to our prospective and current client representatives, as well as visitors to our website.
Prospective and current client representatives: when we communicate or conduct business with clients, we collect the contact details of individuals who act on behalf of the company. This information may be provided through forms submitted on our website, through email or telephone communication, or during meetings and service-related interactions. We may also collect the necessary details required to provide access to our platforms, collaboration environments, or project management systems.
Website visitors: when you visit our website, we collect your contact details when you browse our pages or when you fill in or download forms. This includes situations such as requesting a consultation, a service proposal, or information about our solutions.
Titani Global Solutions acts as the data controller for the collection and use of your Personal Data as described in this Privacy Policy. Our contact information is provided in the “Contact Us” section of this Policy.
Please note that Titani does not process any personal data that clients place within their own systems, solutions, or platforms. The only information we process is the data voluntarily provided by the data owner, which allows us to contact you regarding our services. For additional details on how personal data is handled within Titani’s services or solutions, please refer to the corresponding product or contractual documentation.
How We Collect Your Personal Data
The types of Personal Data we collect depend on the way you interact with Titani and the services you request.
Prospective and current client representatives: we collect Personal Data when you submit information through our website forms, contact us by email or telephone, or communicate with our representatives during meetings and service interactions. This may include your name, professional contact details, and any information you choose to provide in connection with service inquiries, proposals, onboarding, or collaboration activities. We may also collect the information needed to create user accounts that provide access to Titani’s platforms and project management tools.
Website visitors: when you visit our website, we automatically collect certain technical information through your browser or device. This may include your IP address, browser type, device identifiers, and usage data generated while navigating our website. We also collect Personal Data when you fill out forms, request materials, subscribe to updates, or interact with features such as downloadable documents or contact requests.
Service-related interactions: if you engage with our services, we may collect additional information required to deliver those services. This may involve transactional data, support communications, project-related documentation, or any information shared during the execution of a contract or service engagement.
Titani collects Personal Data only to the extent necessary to provide our services, maintain communication, fulfil legal or contractual obligations, and improve the quality and security of our operations.
Legal Basis for Processing Your Personal Data
We process your Personal Data only when we can rely on a lawful basis. These bases include:
Performance of an agreement: We process your Personal Data when necessary to carry out or prepare a contract with you or the company you represent, such as managing communication, service inquiries, or providing access to Titani’s platforms.
Compliance with legal obligations: We process data when required to comply with applicable laws or regulatory requirements, including tax, billing, auditing, or responding to official requests.
Your consent: We may rely on your consent to send marketing communications or newsletters. You may withdraw your consent at any time.
Legitimate business interests: We process Personal Data to support our operational and commercial activities, such as maintaining client records, improving services, ensuring system security, and engaging with existing clients, provided that your rights and interests are respected.
Purposes for Which We Use Your Personal Data
We process your Personal Data for specific and legitimate purposes that support our operations and service delivery. These purposes include:
Providing our services and managing communication: responding to inquiries, preparing proposals, delivering support, and enabling access to Titani’s platforms or project tools.
Fulfilling contractual and administrative requirements: performing obligations under agreements, maintaining business records, and supporting service-related operations.
Improving our website and services: Analyzing usage patterns, enhancing functionality, optimizing performance, and ensuring a reliable and secure user experience.
Marketing and client engagement: sending service updates, newsletters, or event invitations when permitted by consent or legitimate interests, with the option to opt out at any time.
Ensuring system security and compliance: protecting our infrastructure, preventing unauthorized access, and meeting legal, regulatory, and auditing requirements.
We process Personal Data only to the extent necessary for these purposes and handle all information with care, transparency, and security.
Sharing Your Personal Data
We do not disclose or transfer your Personal Data unless required by law or permitted by your clear and explicit consent. In certain cases, we may share your information when necessary to support the delivery of our services or to comply with legal and regulatory requirements, always with appropriate safeguards in place to protect your privacy.
Data Security
We take the security of your Personal Data seriously and apply appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or misuse. These measures include secure server infrastructure, encryption technologies, access controls, and regular reviews of our data handling practices.
We limit access to your Personal Data to authorized personnel who require the information to perform their duties, and we ensure that all individuals handling Personal Data are subject to confidentiality obligations. While we strive to maintain strong protection, no method of electronic transmission or storage is completely secure, and we encourage caution when sharing sensitive information online.
Retaining Your Personal Data
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, such as providing our services, responding to inquiries, or meeting contractual obligations. In certain cases, we may be required to retain your information for longer periods to comply with legal, regulatory, or auditing requirements.
Once the retention period expires and the data is no longer needed, we ensure that your Personal Data is securely deleted, anonymized, or removed from our systems in accordance with applicable laws and internal data protection practices.
Your Rights Regarding Your Personal Data
You have certain rights regarding how your Personal Data is collected, used, and stored. These rights include the ability to access the Personal Data we hold about you, request corrections to inaccurate or incomplete information, and request deletion of your Personal Data when legally permitted. You may also request that we restrict or object to certain types of processing, including processing based on legitimate interests or for direct marketing. Where processing relies on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. If applicable laws allow, you may also request the transfer of your Personal Data to another organization or to yourself. Finally, you may raise concerns with a supervisory authority if you believe your rights are being violated. To exercise any of these rights, please contact us at contact@titanisolutions.com.
Additional Disclosures for Vietnam Residents: Your Rights Under the Vietnamese Personal Data Protection Law (Effective 2026)
If your Personal Data is processed in a jurisdiction that provides additional rights under local data protection laws, you may be entitled to the following protections in addition to the general rights described earlier. These rights are designed to ensure transparency, accountability, and your ability to control how your Personal Data is handled.
Right to be informed: You may request clear and complete information about how your Personal Data is collected, used, stored, and shared, including the categories of data involved and the purpose of each processing activity.
Right to provide or withdraw consent: Where consent is required by law, you have the right to decide whether to allow the processing of your Personal Data and to withdraw this consent at any time. Withdrawal does not affect processing lawfully carried out before the withdrawal.
Right to obtain your Personal Data: You may request a copy of the Personal Data that Titani processes about you, following the procedures and conditions set out in applicable law.
Right to limit disclosure: You may request that your Personal Data not be used or disclosed for advertising, direct marketing, or other promotional activities.
Right to file complaints or initiate legal actions: You may submit complaints, denunciations, or file lawsuits with competent authorities or courts if you believe your Personal Data rights have been violated.
Right to claim compensation: If your Personal Data protection rights are infringed and you suffer damage, you may request compensation in accordance with applicable laws.
Right to self-protection: You may apply civil self-protection measures or request agencies and organizations to safeguard your rights under the relevant civil and data protection regulations.
Titani does not intentionally collect or process sensitive Personal Data as part of its standard B2B operations. For assistance in exercising these rights, please contact contact@titanisolutions.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of our website and to improve your browsing experience. Cookies enable us to remember your preferences, understand how visitors use our website, and analyze overall performance to optimize our services.
You can adjust your browser settings to refuse cookies or to notify you when cookies are being used. Please note that disabling certain cookies may affect the functionality or performance of our website. For more information about how we use cookies, please refer to our Cookie Policy.
Third-Party Links
From time to time, you may find links to other websites on the Titani website. These websites are owned and operated by third parties, and Titani is not responsible for how your Personal Data is handled on those sites or for the privacy practices of the services they provide. We strongly recommend that you carefully review the privacy notices applicable to those websites and services before sharing any Personal Data.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. We will make any revised version available on this page, and significant changes will be communicated where appropriate. Your continued use of our website after updates have been published will be considered acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your Personal Data.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Some privacy regulations provide individuals with additional rights relating to how their Personal Data is collected, used, and disclosed, especially in contexts involving transparency and control over data sharing practices.
Right to request detailed disclosure: You may request information about the categories of Personal Data collected, the purposes for which it is used, the sources from which it was obtained, and the categories of third parties with whom your data has been shared. This includes the right to request copies of your Personal Data in a structured format.
Right to request deletion: You may request that we delete your Personal Data, subject to specific exceptions such as compliance with legal obligations, security requirements, or the need to maintain data for legitimate business purposes.
Right to confirm non-sale of Personal Data: You may request confirmation that your Personal Data is not sold or shared for cross-context behavioral advertising. Titani does not sell Personal Data.
Right to request limits on use and disclosure: Some regulations allow you to restrict how certain categories of Personal Data are used, particularly in relation to marketing, profiling, or targeted advertising.
Right to non-discrimination: You may exercise these rights without being denied services or receiving different pricing or service levels as a result. Titani does not discriminate against individuals who choose to exercise their privacy rights.
Titani responds to verified requests within the timelines required by applicable law (typically 45 days).
To submit a request, please contact contact@titanisolutions.com.
GDPR Data Protection Rights
Individuals protected under comprehensive data protection regulations such as GDPR may have additional rights intended to ensure transparency, security, and fair processing. These rights apply in combination with the general rights described above.
Right to be notified of a data breach: If a data breach occurs that is likely to pose a risk to your rights or freedoms, you may have the right to be notified without undue delay, along with information about the nature of the breach and the actions taken to mitigate it.
Right to procedural safeguards: Data protection regulations may define specific procedures for how organizations must verify identity, respond to requests, and document their actions. You have the right to expect clear communication regarding the status and handling of your requests for access, correction, deletion, or data portability.
Right to lodge a complaint: You may file a complaint with a competent supervisory authority if you believe your Personal Data has been processed unlawfully or if your rights have not been respected. You may also seek judicial remedies when appropriate.
Titani will process and respond to valid requests within the timeframes required under applicable law. To exercise these rights, please contact contact@titanisolutions.com.
Children’s Personal Data
Titani provides business-to-business services, and our website is intended for use only by individuals who are 18 years of age or older. We do not target our services to children, and we do not knowingly collect Personal Data from anyone under the age of 18.
If you are a parent or guardian and believe that a minor has submitted Personal Data to Titani without your consent, please contact us at contact@titanisolutions.com. We will promptly review the request and remove the information from our systems where appropriate.
Contact Information
If you have any questions about this Privacy Policy or about how Titani processes your Personal Data, you may contact us at contact@titanisolutions.com.
We will review your request and respond as soon as possible in accordance with applicable laws and our internal data protection procedures.
Introduction
This Privacy Policy describes how Titani Global Solutions (“Titani”, “we”, “our”, or “us”) handles the personal data of our (prospective) clients’ representatives, website visitors, and other individuals who interact with us. We take your privacy seriously and are committed to handling your personal data in a lawful, fair, and transparent manner.
This Privacy Policy provides detailed information on how we collect, use, store, protect, and disclose your personal information. Since the handling of your personal data is important to both you and us, we encourage you to read this Privacy Policy carefully.
When we refer to “Personal Data,” we mean any information that identifies you as an individual (such as your name, email address, phone number, or other contact details). This does not include information related to legal entities, such as company data. However, Titani treats all business-to-business contact information with the same level of care as personal data.
Scope of This Privacy Policy
This Privacy Policy applies to the use of Personal Data belonging to our prospective and current client representatives, as well as visitors to our website.
Prospective and current client representatives: when we communicate or conduct business with clients, we collect the contact details of individuals who act on behalf of the company. This information may be provided through forms submitted on our website, through email or telephone communication, or during meetings and service-related interactions. We may also collect the necessary details required to provide access to our platforms, collaboration environments, or project management systems.
Website visitors: when you visit our website, we collect your contact details when you browse our pages or when you fill in or download forms. This includes situations such as requesting a consultation, a service proposal, or information about our solutions.
Titani Global Solutions acts as the data controller for the collection and use of your Personal Data as described in this Privacy Policy. Our contact information is provided in the “Contact Us” section of this Policy.
Please note that Titani does not process any personal data that clients place within their own systems, solutions, or platforms. The only information we process is the data voluntarily provided by the data owner, which allows us to contact you regarding our services. For additional details on how personal data is handled within Titani’s services or solutions, please refer to the corresponding product or contractual documentation.
How We Collect Your Personal Data
The types of Personal Data we collect depend on the way you interact with Titani and the services you request.
Prospective and current client representatives: we collect Personal Data when you submit information through our website forms, contact us by email or telephone, or communicate with our representatives during meetings and service interactions. This may include your name, professional contact details, and any information you choose to provide in connection with service inquiries, proposals, onboarding, or collaboration activities. We may also collect the information needed to create user accounts that provide access to Titani’s platforms and project management tools.
Website visitors: when you visit our website, we automatically collect certain technical information through your browser or device. This may include your IP address, browser type, device identifiers, and usage data generated while navigating our website. We also collect Personal Data when you fill out forms, request materials, subscribe to updates, or interact with features such as downloadable documents or contact requests.
Service-related interactions: if you engage with our services, we may collect additional information required to deliver those services. This may involve transactional data, support communications, project-related documentation, or any information shared during the execution of a contract or service engagement.
Titani collects Personal Data only to the extent necessary to provide our services, maintain communication, fulfil legal or contractual obligations, and improve the quality and security of our operations.
Legal Basis for Processing Your Personal Data
We process your Personal Data only when we can rely on a lawful basis. These bases include:
Performance of an agreement: We process your Personal Data when necessary to carry out or prepare a contract with you or the company you represent, such as managing communication, service inquiries, or providing access to Titani’s platforms.
Compliance with legal obligations: We process data when required to comply with applicable laws or regulatory requirements, including tax, billing, auditing, or responding to official requests.
Your consent: We may rely on your consent to send marketing communications or newsletters. You may withdraw your consent at any time.
Legitimate business interests: We process Personal Data to support our operational and commercial activities, such as maintaining client records, improving services, ensuring system security, and engaging with existing clients, provided that your rights and interests are respected.
Purposes for Which We Use Your Personal Data
We process your Personal Data for specific and legitimate purposes that support our operations and service delivery. These purposes include:
Providing our services and managing communication: responding to inquiries, preparing proposals, delivering support, and enabling access to Titani’s platforms or project tools.
Fulfilling contractual and administrative requirements: performing obligations under agreements, maintaining business records, and supporting service-related operations.
Improving our website and services: Analyzing usage patterns, enhancing functionality, optimizing performance, and ensuring a reliable and secure user experience.
Marketing and client engagement: sending service updates, newsletters, or event invitations when permitted by consent or legitimate interests, with the option to opt out at any time.
Ensuring system security and compliance: protecting our infrastructure, preventing unauthorized access, and meeting legal, regulatory, and auditing requirements.
We process Personal Data only to the extent necessary for these purposes and handle all information with care, transparency, and security.
Sharing Your Personal Data
We do not disclose or transfer your Personal Data unless required by law or permitted by your clear and explicit consent. In certain cases, we may share your information when necessary to support the delivery of our services or to comply with legal and regulatory requirements, always with appropriate safeguards in place to protect your privacy.
Data Security
We take the security of your Personal Data seriously and apply appropriate technical and organizational measures to protect it against unauthorized access, alteration, disclosure, or misuse. These measures include secure server infrastructure, encryption technologies, access controls, and regular reviews of our data handling practices.
We limit access to your Personal Data to authorized personnel who require the information to perform their duties, and we ensure that all individuals handling Personal Data are subject to confidentiality obligations. While we strive to maintain strong protection, no method of electronic transmission or storage is completely secure, and we encourage caution when sharing sensitive information online.
Retaining Your Personal Data
We retain your Personal Data only for as long as necessary to fulfill the purposes for which it was collected, such as providing our services, responding to inquiries, or meeting contractual obligations. In certain cases, we may be required to retain your information for longer periods to comply with legal, regulatory, or auditing requirements.
Once the retention period expires and the data is no longer needed, we ensure that your Personal Data is securely deleted, anonymized, or removed from our systems in accordance with applicable laws and internal data protection practices.
Your Rights Regarding Your Personal Data
You have certain rights regarding how your Personal Data is collected, used, and stored. These rights include the ability to access the Personal Data we hold about you, request corrections to inaccurate or incomplete information, and request deletion of your Personal Data when legally permitted. You may also request that we restrict or object to certain types of processing, including processing based on legitimate interests or for direct marketing. Where processing relies on your consent, you may withdraw that consent at any time without affecting the lawfulness of prior processing. If applicable laws allow, you may also request the transfer of your Personal Data to another organization or to yourself. Finally, you may raise concerns with a supervisory authority if you believe your rights are being violated. To exercise any of these rights, please contact us at contact@titanisolutions.com.
Additional Disclosures for Vietnam Residents: Your Rights Under the Vietnamese Personal Data Protection Law (Effective 2026)
If your Personal Data is processed in a jurisdiction that provides additional rights under local data protection laws, you may be entitled to the following protections in addition to the general rights described earlier. These rights are designed to ensure transparency, accountability, and your ability to control how your Personal Data is handled.
Right to be informed: You may request clear and complete information about how your Personal Data is collected, used, stored, and shared, including the categories of data involved and the purpose of each processing activity.
Right to provide or withdraw consent: Where consent is required by law, you have the right to decide whether to allow the processing of your Personal Data and to withdraw this consent at any time. Withdrawal does not affect processing lawfully carried out before the withdrawal.
Right to obtain your Personal Data: You may request a copy of the Personal Data that Titani processes about you, following the procedures and conditions set out in applicable law.
Right to limit disclosure: You may request that your Personal Data not be used or disclosed for advertising, direct marketing, or other promotional activities.
Right to file complaints or initiate legal actions: You may submit complaints, denunciations, or file lawsuits with competent authorities or courts if you believe your Personal Data rights have been violated.
Right to claim compensation: If your Personal Data protection rights are infringed and you suffer damage, you may request compensation in accordance with applicable laws.
Right to self-protection: You may apply civil self-protection measures or request agencies and organizations to safeguard your rights under the relevant civil and data protection regulations.
Titani does not intentionally collect or process sensitive Personal Data as part of its standard B2B operations. For assistance in exercising these rights, please contact contact@titanisolutions.com.
Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance the functionality of our website and to improve your browsing experience. Cookies enable us to remember your preferences, understand how visitors use our website, and analyze overall performance to optimize our services.
You can adjust your browser settings to refuse cookies or to notify you when cookies are being used. Please note that disabling certain cookies may affect the functionality or performance of our website. For more information about how we use cookies, please refer to our Cookie Policy.
Third-Party Links
From time to time, you may find links to other websites on the Titani website. These websites are owned and operated by third parties, and Titani is not responsible for how your Personal Data is handled on those sites or for the privacy practices of the services they provide. We strongly recommend that you carefully review the privacy notices applicable to those websites and services before sharing any Personal Data.
Changes to This Privacy Policy
This Privacy Policy may be updated from time to time. We will make any revised version available on this page, and significant changes will be communicated where appropriate. Your continued use of our website after updates have been published will be considered acceptance of the revised Privacy Policy. We encourage you to review this page periodically to stay informed about how we protect your Personal Data.
CCPA Privacy Rights (Do Not Sell My Personal Information)
Some privacy regulations provide individuals with additional rights relating to how their Personal Data is collected, used, and disclosed, especially in contexts involving transparency and control over data sharing practices.
Right to request detailed disclosure: You may request information about the categories of Personal Data collected, the purposes for which it is used, the sources from which it was obtained, and the categories of third parties with whom your data has been shared. This includes the right to request copies of your Personal Data in a structured format.
Right to request deletion: You may request that we delete your Personal Data, subject to specific exceptions such as compliance with legal obligations, security requirements, or the need to maintain data for legitimate business purposes.
Right to confirm non-sale of Personal Data: You may request confirmation that your Personal Data is not sold or shared for cross-context behavioral advertising. Titani does not sell Personal Data.
Right to request limits on use and disclosure: Some regulations allow you to restrict how certain categories of Personal Data are used, particularly in relation to marketing, profiling, or targeted advertising.
Right to non-discrimination: You may exercise these rights without being denied services or receiving different pricing or service levels as a result. Titani does not discriminate against individuals who choose to exercise their privacy rights.
Titani responds to verified requests within the timelines required by applicable law (typically 45 days).
To submit a request, please contact contact@titanisolutions.com.
GDPR Data Protection Rights
Individuals protected under comprehensive data protection regulations such as GDPR may have additional rights intended to ensure transparency, security, and fair processing. These rights apply in combination with the general rights described above.
Right to be notified of a data breach: If a data breach occurs that is likely to pose a risk to your rights or freedoms, you may have the right to be notified without undue delay, along with information about the nature of the breach and the actions taken to mitigate it.
Right to procedural safeguards: Data protection regulations may define specific procedures for how organizations must verify identity, respond to requests, and document their actions. You have the right to expect clear communication regarding the status and handling of your requests for access, correction, deletion, or data portability.
Right to lodge a complaint: You may file a complaint with a competent supervisory authority if you believe your Personal Data has been processed unlawfully or if your rights have not been respected. You may also seek judicial remedies when appropriate.
Titani will process and respond to valid requests within the timeframes required under applicable law. To exercise these rights, please contact contact@titanisolutions.com.
Children’s Personal Data
Titani provides business-to-business services, and our website is intended for use only by individuals who are 18 years of age or older. We do not target our services to children, and we do not knowingly collect Personal Data from anyone under the age of 18.
If you are a parent or guardian and believe that a minor has submitted Personal Data to Titani without your consent, please contact us at contact@titanisolutions.com. We will promptly review the request and remove the information from our systems where appropriate.
Contact Information
If you have any questions about this Privacy Policy or about how Titani processes your Personal Data, you may contact us at contact@titanisolutions.com.
We will review your request and respond as soon as possible in accordance with applicable laws and our internal data protection procedures.
